Right Care Right Place

The Right Care Right Place – Receptionist Campaign aims to create a greater understanding of the pivotal role receptionists play in signposting people to the right care for their specific healthcare needs.
Stay Well This Winter
Right Care Right Place
The Right Care Right Place (RCRP) campaign aims to help the public use health and social care services appropriately. Key to this is communicating to the public the range of options available:
Go to A&E if you have a life threatening condition such as a stroke, heart attack or severe bleeding
If it’s not an emergency then you can: contact their general practice during the day, call NHS 24 on 111 day or night, visit your local pharmacy or use the self-help guides on NHS inform for practical advice and information.
It is important that the public have a clear understanding of how and where to access the right help and support for their specific health needs, enabling them to take charge of their own health, save them time and alleviating some of the pressures the NHS is facing.

Stay Well This Winter – Safety Behaviours
As COVID-19 and flu can spread more in the winter, it’s important to do the things that help to keep everyone safe. The Stay Well This Winter campaign has been developed to remind and encourage the public of the key safety behaviours.
The key messages for all include:
Wear a face covering in indoor crowded spaces and on public transport
Socialise in well-ventilated spaces when you can
Follow the latest guidance if you’re unwell
And specifically for members of the public that need more protection from COVID-19 and flu:
Consider wearing a Distance Aware lanyard or badge when you’re out in public places
Get the winter COVID-19 and flu vaccines